EDD Information

The Tri-Valley Career Center is an affiliate of EDD, (Employment Development Department), in that we can help those who are unemployed find employment. However, we do not have EDD staff at our location.
Because of this, we are unable to assist with your EDD case or give specific information about your claim.

Below are some EDD resources that you can utilize. At the bottom are EDD locations in the Bay Area and the phone numbers listed are not the Customer Service line, but are the phone numbers for their physical offices.

We have the following forms at our office if you would rather mail or fax your paperwork over:
Paid Family Leave (PFL) (DE 2501F)
Disability Insurance (DI) (DE 2501)
Unemployment Insurance Application

Unemployment Contact Information
The California Unemployment Insurance (UI) program pays benefits to workers who have lost their jobs and meet the
program’s eligibility requirements.1 Most UI activity such as enrollment and certification is completed online. There are
complete instructions and videos to walk you through the process online.
www.edd.ca.gov/unemployment

Phone Numbers, East Bay Offices
UI staff offices and phone lines are very busy. Wait times on the phone can often be frustrating. Officials suggest that
you first try to find answers to your questions online or in your UI paperwork. However, if you still have questions,
there are phone numbers to call and offices to visit in the East Bay area. Offices are open from 8 a.m.-5 p.m., Monday-Friday, except on California state holidays. If you need to visit an office, it is advised that you arrive promptly at 8 a.m.

Automated self-service phone line
24 hours a day, 7 days a week
(866) 333-4606

Customer Service
EDD representatives are available by phone Monday through Friday,
between 8 a.m. to 12 noon (Pacific Time), except on California state holidays.
(800) 300-5616 (English), 800-326-8937 (Spanish)

Website Tech Support
If you are having trouble with the EDD/Unemployment website, and verifying your activity,
call their tech. support number, Monday through Friday, between 8 a.m. to 5 p.m.
(855) 275-4909

Oakland Office
7677 Oakport St., Oakland, CA 94621
(510) 564-0500

Fremont Office
39155 Liberty Street, Suite B200, Fremont, CA 94538
(510) 794-3669

Concord Office
4071 Port Chicago Hwy., Suite 250, Concord, CA 94520
(925) 671-4500

Employment Support/Issues

Unemployment Insurance (California Employment Development Department (EDD))
Provides temporary cash assistance to eligible unemployed or underemployed workers.
www.edd.ca.gov | (510) 560-0500 / (800 300-5616
7677 Oakport St, Oakland

Workers Compensation (California Department of Industrial Relations (DIR))
Provides cash benefits for workers when an injury or illness is caused by their work.
www.dir.ca.gov | (800) 736-7401 / (510) 622-2866
1515 Clay St, 6th Floor, Oakland

Cal Vet – Veteran Employment Services
Assists Veterans and their eligible spouses to maximize their employment and training opportunities.
www.calvet.ca.gov | (916) 503-8076
1227 O St, Suite 105, Sacramento

Lao Family Community Development, Inc. (LFCD)
Assists diverse refugee, immigrant, limited English, and low-income community members in achieving long-term financial and social self-sufficiency.
www.lfcd.org | (510) 533-8850
2325 East 12th St, Oakland

Disability Issues/Support

California Department of Rehabilitation
Provides employment and independent living resources for people with disabilities. Counselors can help individuals fulfill career goals.
www.dor.ca.gov
Fremont – (510) 794-2458, TTY (510) 797-2493
39155 Liberty St, Suite F630, Fremont

Oakland – (510) 622-2764, TTY (510) 622-2796
1515 Clay St, Suite 119, Oakland

California State Disability Insurance (SDI)
Provides a short-term, partial wage-replacement insurance plan for California workers with injuries or illness not related to the job. Workers covered by SDI are covered by two benefits: Disability Insurance (DI) and Paid Family Leave (PFL).
www.edd.ca.gov/en/disability/disability_insurance/ | (800) 480-3287
7677 Oakport St, Oakland

Social Security Disability Insurance (SSDI)
Federal program providing monthly benefits for long-term disabilities before retirement age.
www.ssa.gov/disabilityssi | (888) 632-7073
3100 Mowry Ave, Suite 100, Fremont

Community Resources for Independent Living (CRIL)
Provides resources to improve the quality of life and make communities fully accessible.
www.crilhayward.org
Livermore Office – (925) 371-1531 | 3311 Pacific Ave, Livermore
Hayward Office – (510) 881-5743 | 439 A St, Hayward
Fremont Office – (510) 794-5735 | 39155 Liberty St, Suite A100, Fremont

California BrainWaves
Mission is to increase housing, education, research, medical care, specialized training, legal aid, and community support systems for people of all ages & stages with brain and developmental disabilities.
www.CaBrainWaves.org | (925) 804-1718 | [email protected]

Sunflower Hill
Creates places and spaces where adults with intellectual and developmental disabilities live, work, learn, and thrive as part of the greater community.
www.sunflowerhill.org | (925) 800-1042 | [email protected]
3278 Constitution Dr, Building 16, Livermore

Futures Explored, Inc.
Provides life skills and work-related training to adults with developmental disabilities.
www.futures-explored.org | (925) 332-7183
2150 John Glenn Dr, Suite 250, Concord

Down Syndrome Connection of the Bay Area
Provides support to people with Down syndrome, their families and the community that serves them, while fostering awareness and acceptance in all areas of life.
www.dscba.org | 925-362-8660
101-J Town and Country Dr, Danville