EDD Information

The Tri-Valley Career Center is an affiliate of EDD in that we can help those that are unemployed find employment. However, we do not have EDD staff at our location. Because of this, we are unable to assist with your EDD case or give specific information about your claim.  

Below are some EDD resources that you can utilize. At the bottom are EDD locations in the Bay Area and the phone numbers listed are not the Customer Service line, but are the phone numbers for the physical offices.

We do have the following forms at our office if you would rather mail or fax your paperwork over:
Paid Family Leave (PFL) (DE 2501F)
Disability Insurance (DI) (DE 2501)
Unemployment Insurance Application

Unemployment Contact Information
The California Unemployment Insurance (UI) program pays benefits to workers who have lost their jobs and meet the
program’s eligibility requirements.1 Most UI activity such as enrollment and certification is completed online. There are
complete instructions and videos to walk you through the process online.
www.edd.ca.gov/unemployment

Phone Numbers, East Bay Offices
UI staff offices and phone lines are very busy. Wait times on the phone can often be frustrating. Officials suggest that
you first try to find answers to your questions online or in your UI paperwork. However, if you still have questions,
there are phone numbers to call and offices to visit in the East Bay area. Offices are open from 8 a.m.-5 p.m., MondayFriday, except on California state holidays. If you need to visit an office, it is advised that you arrive promptly at 8 a.m.

Automated self-service phone line
24 hours a day, 7 days a week
(866) 333-4606

Customer Service
EDD representatives are available by phone Monday through Friday,
between 8 a.m. to 12 noon (Pacific Time), except on California state holidays.
(800) 300-5616 (English), 800-326-8937 (Spanish)

Website Tech Support
If you are having trouble with the EDD/Unemployment website, and verifying your activity,
call their tech. support number, Monday through Friday, between 8 a.m. to 5 p.m.
(855) 275-4909

Oakland Office
7677 Oakport St., Oakland, CA 94621
(510) 564-0500

Fremont Office
39155 Liberty Street, Suite B200, Fremont, CA 94538
(510) 794-3669

Concord Office
4071 Port Chicago Hwy., Suite 250, Concord, CA 94520
(925) 671-4500